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ADA Compliance

Address: 402 County Road 417A, Satin, Texas 76685, United States


Phone Number: (254) 218-3090

Moon River Ranch (“Moon River,” or “Ranch”) ADA Service Animal Policy


Moon River Ranch abides by the Americans with Disabilities Act (ADA) and allows service animals in areas, with few exceptions, where the general public is allowed. A service animal is any dog “individually trained to do work or perform tasks for the benefit of an individual with a disability.” (28 CFR § 36.104). Examples of tasks that a service animal may perform include:


  • Guiding an individual who is blind

  • Alerting an individual who is deaf

  • Retrieving items for an individual with limited mobility or dexterity

  • Reminding an individual with a psychiatric disability to take medication

  • Many other tasks that animals may perform for individuals with a variety of disabilities


It is important that staff understand the distinction between service animals (as defined in the ADA) and service animals-in-training, animals in therapy programs that serve general populations, or visiting pets. Only individuals with disabilities, whose service animals are individually trained to perform tasks specific to their disability, are protected by the ADA. Different restrictions may be placed on service animals-in-training, animals in therapy programs, or visiting pets than on service animals under the ADA. This policy addresses only service animals under the ADA.


While the ADA does not extend protections to service animal trainers working with service animals-in-training, some state or local laws do. Check state/local law if there is a question about a trainer entering the facility with a service animal-in-training.


The service animal and its handler are generally allowed anywhere visitors are allowed without special precautions. For example, visitors are generally allowed in the lobby, rooms, the gift shop, hallways, and other “public” areas of the Ranch. However, visitors generally ARE NOT allowed in employee areas, offices, maintenance areas, or other parts of the Ranch where special precautions are taken for the safety of individuals in that unit or area. Visitors ARE NOT allowed in kitchens, rooms/meeting places/ballrooms/conference centers not reserved by that individual or group, and generally non-public areas.


Under the ADA, a public facility must also allow a person with a disability to bring a miniature horse on the premises as a service animal if the horse has been individually trained to do work or perform tasks for the benefit of the person with a disability. (28 CFR § 36.302(c)(9)). Miniature horses generally range in height from 24-34 inches measured to the shoulders and generally weigh between 70-100 pounds. The ADA regulations set out four (4) assessment factors to consider in determining whether a miniature horse can be accommodated at the facility:


  1. Whether the miniature horse is housebroken

  2. Whether the miniature horse is under the owner’s control

  3. Whether the facility can accommodate the miniature horse’s type, size, and weight

  4. Whether the miniature horse’s presence will not compromise legitimate safety requirements necessary for the safe operation of the facility


If, after considering the four assessment factors listed above, a miniature horse can be accommodated, then the miniature horse should be treated as a service animal.

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